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What sort of complaints do you think a hotel manager has to

2019-06-17

题目:

What sort of complaints do you think a hotel manager has to deal with?

解答:

你认为哪些类型的投诉是作为一个酒店经理必须对付的 对员工的服务态度、质量,住宿环境,设备质量,还有突发事件,及客人闹事,等等